FAQ

1. What is EBZ Publishing?
EBZ Publishing is a children's book publishing platform and book-selling website dedicated to promoting imaginative and educational stories for young readers. We offer a wide range of books that inspire creativity and learning.

2. How can I publish my book with EBZ Publishing?
To publish your book with EBZ Publishing, you can submit your manuscript through our submission portal. Once reviewed, our team will guide you through the publishing process, including editing, design, and marketing.

3. What types of books does EBZ Publishing?
We specialize in children’s books, including picture books, early readers, middle-grade novels, and educational content. We are always looking for unique and engaging stories that capture the imagination of young readers.

4. How do I buy books on the EBZ Publishing website?
To purchase a book, browse our catalog, select the desired book, and add it to your cart. Proceed to checkout, where you can complete your purchase using various payment options.

5. Can I track my order?
Yes, once your order is placed, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website.

6. What are the payment methods available?
We accept major credit cards, PayPal, and other secure payment methods to ensure a smooth transaction experience.

7. Do you offer international shipping?
Yes, EBZ Publishing ships internationally. Shipping costs and delivery times will vary based on your location and will be calculated during checkout.

8. What is your return policy?
If you are not satisfied with your purchase, you may return the book within 30 days of receipt for a refund or exchange. Please refer to our return policy page for detailed instructions.

9. How can I contact customer support?
For any inquiries or assistance, you can contact our customer support team through the contact form on our website or by emailing hello@lllebzlllpublishing.com. We are here to help!

10. How do I sign up for your newsletter?
You can sign up for our newsletter by entering your email address in the subscription box located at the bottom of our homepage. Stay updated on the latest releases, promotions, and news from EBZ Publishing!

11. Are there any resources for authors on your website?
Yes, we offer a range of resources for authors, including writing tips, marketing strategies, and a community forum where you can connect with other authors.

12. Can I submit illustrations for books?
Yes, illustrators are welcome to submit their portfolios through our illustrator submission page. We collaborate with talented artists to bring our stories to life.

13. How can I become a vendor on your platform?
If you are interested in selling your books through EBZ, please visit our vendor registration page to apply. Once approved, you will receive access to our vendor dashboard to list and manage your books.

14. Do you offer any discounts or promotions?
Yes, we regularly offer discounts and special promotions. Check our website and subscribe to our newsletter to stay informed about current deals.

15. Is there a way to gift books to someone?
Absolutely! You can purchase books as gifts by selecting the "Gift" option at checkout. We also offer gift cards that can be sent directly to the recipient.

16. How do I create an account on EBZ Publishing?
To create an account, click on the "Sign Up" button on the top right corner of our website. Fill in the required details, and you’ll be ready to explore all the features our platform offers.

17. What measures do you take to ensure the safety of children using your website?
We prioritize the safety of our young readers. Our website is designed to be child-friendly, with appropriate content filtering and strict privacy policies to protect our users.

18. How can I leave a review for a book I purchased?
After purchasing a book, you will receive an email invitation to leave a review. Alternatively, you can log in to your account, navigate to your order history, and select the book you wish to review.

19. What is the process for requesting a book signing event?
Authors or readers interested in book signing events can contact us through our events page. We will coordinate with the author and provide details on upcoming events.

20. How does EBZ Publishing support literacy programs?
EBZ Publishing is committed to promoting literacy by partnering with schools, libraries, and non-profit organizations. We also run campaigns to donate books to underserved communities.